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Head of Business Process Management
Jacky Briffa

Jacky Briffa

Senior Manager

Length of Service: 30 years

Current Job Title: Senior Manager – Business Process Management

Education Level: Undergraduate Diploma and Continuous learning and development – role specific

Brief description of your current job duties:

Working with and managing a team of developers, we have consistently enhanced and refined the logic and processes within our invoice processing applications. While efficiency and agile adaptations to our current process are at the heart of my role, we work hard to ensure the bottom line is always front of mind and with the team, we have successfully contributed to substantial cost reductions with our process and system enhancements for the company.


What you like most about Working at FTI Group Malta:

If you are willing to learn and show a keen interest, there’s great scope for career development in the company, for example I received many opportunities to take on more responsibilities to which I have found enriching and challenging.


Any career or personal development goals:

I wish to continue to create and foster and open, agile and collaborative environment for my team and strive to work together to heighten the working capability of our peers.


Fun fact about you: 
In my spare time I like to unwind from day, by reading a good book! In my line or work, and generally, I find it important to keep to date with current affairs and advances in the tech sphere. I also enjoy baking and my annual Christmas log has become something of a tradition in the office.