Blog

FTIAS will be publishing brief articles about Back Office, IT, Human Resources, Marketing, Project Management, Process Re-Engineering, Management, Accounts and Staff Training. The aim of this blog is to keep individuals working in these areas updated with the latest updates and trends. We also invite you to comment on posts and share articles through social networks or emails.

CSS and Responsive Web Design

What is CSS? HTML was never intended to contain tags for formatting a document. This is taken care of by CSS, which stands for Cascading Style Sheets. CSS is basically a set of formatting rules which are applied to particular sets of elements in a webpage. For instance, if a header is created and the text needs to be red, CSS can be applied like so: <h1 style="color:red">This is a heading</h1> The above method of applying a style is called inline, since the style is being applied inline with the...
Read more

Business Process Reengineering

Several process enhancement frameworks such as Six Sigma and Business Process Re-engineering (BPR)have contributed to an increased efficiency and customer relation gains in back office companies throughout the globe.  What is Business Process Reengineering? Michael Hammer introduced the concept of Business Process Re-engineering in an article published back in the 1990 by the Harvard Business Review.  However it was only after the publishing of his best seller book; Reengineering the Corporation;  that this concept really took off. Business Process Re-engineering is used by management of organisations as a tool to...
Read more

Different learning styles

Every individual adopts his own learning style and technique. What are the different learning styles? These are different methods how people tend to learn new matters. There is no fixed learning style – a  person combines an assortment of learning styles.  Some may find that a particular style is dominant to another, with far less use of other kinds.  Others may find that they use various forms depending on the circumstance and scenario.  There is no right or wrong technique.  The dominant learning style is developed throughout a life...
Read more

The Benefits of System Analysis

Every organisation has several businesses and systems that function individually and cohesively to achieve a set of targets. System analysis is the detailed evaluation of a particular system to identify areas for improvements and make any enhancements if necessary. This includes; gathering the company requirements and researching the path to be taken to effect these requirements. The ultimate target is to have a fully operational system in place which provides efficiency and reliability to the organisation. A question which is often asked regarding system Analysis is “What are the...
Read more

The five faces of Lean Six Sigma at FTIAS

Have you ever recognized that certain processes have lack of effectiveness and inefficiencies in your organisation? Do you feel that there is lack of professionalism when dealing with your customers? Do you have content customers? What approach should you consider? We have the right answer. The Lean six sigma methodology is a managerial concept for process improvement. Lean is the collection of techniques to eliminate time needed to provide a service or good, while on the other hand Six Sigma is a collection of techniques to improve the...
Read more

The difference between a Software Development Team and an IT Helpdesk Team

Dear readers, today I will be writing on a very not-so-understood matter, which is the difference between an IT Software Development Team and an IT Helpdesk Team. From day to day each of the above teams/departments experiences a one of a kind problem which seems to exists in many companies. Employees tend to request for assistance within the wrong department. Most common issues are, asking a Software Developer to come fix your computer, or asking an IT Technician to solve a bug in a particular in-house application. These...
Read more

PRINCE2 Project Management Methodology at FTIAS

Project management is the art of achieving one-off organisational (or even other) goals in the agreed time, cost and quality criteria, whilst at the same time mitigating risk, meeting customer expectations, and remaining within the original scope of the project. In order to balance these different aspects of project expectations, an organisation will often assign an individual with the right qualities as a project manager to lead the project. A successful project manager will generally possess good leadership and motivational skills to manage resources effectively, and will...
Read more

Social Media as part of your Corporate Strategy

I guess many of you have heard about social media and the weight companies are putting on such a medium when designing their corporate strategies, but when one drills down to how exactly social media should be used, few answers emerge. Let’s start by defining social media. As per the Digital Marketing Institute; “Social Media is a catch-all term used to describe the tools and technologies that facilitate social interaction over the internet.” In simple terms, social media is a web based platform (like Facebook, Twitter, LinkedIn, Google+, Youtube. Pinterest,...
Read more

VAT in Malta

VAT is a form of multistage consumption tax which is imposed on every supply of good or service which is borne by the final consumer. For a supply to be subject to VAT, the transaction must be made for a consideration which is capable of being expressed in money terms and there must be a direct link between the consideration and the good/service supplied. Every taxable person in Malta, who carries out an economic activity, is required to register for VAT purposes under the Articles provided in the...
Read more

Get the most out of your training sessions

Have you ever thought how one gets to learn? What are the skills that the trainer needs to possess in order to get the most out of his/her training session? There are thousands of answers to these questions however the basic for delivering a good training session all lie in possessing good Listening and Communication skills. As stated by King, G., good listening skills and excellent communication skills are the two most important factors. Rachel Naomi Remen, used to say; “The most basic and powerful way to connect...
Read more